FAQs
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Where are you based?
We are based in the United Kingdom
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What is your jewellery made out of?
At MERAKII, each piece of jewellery is designed with the intention of delivering affordable, quality jewellery that will allow you to elevate your style
We use stainless steel & Sterling silver as the base of our jewellery. Both are plated with 18 Karat gold or rhodium.
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When will my order be shipped?
We aim to dispatch all orders within 24 hours after purchase. This excludes weekends and holidays.
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What if my jewellery breaks?
If the jewellery received is damaged upon arrival due to a defective piece or damaged during shipment; please contact us via Instagram or email within 48 hours with a photo evidence. We will then ship out a new piece for you!
However after 48 hours, we are no longer liable for any breakage due to the customer.
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How do I clean my jewellery